— House rules
Cancellation Policy
At One 11 Beauty Bar, we strive to provide exceptional service to all our clients. To ensure a smooth and enjoyable experience for everyone, we kindly ask for your cooperation with our no-show cancellation policy.
— Cancellation Policy
24-Hour Notice
If you need to cancel your appointment, please notify us at least 24 hours before the scheduled time.
Late Cancellations
Cancellations made with less than 24 hours' notice will result in a late fee of 20% of the scheduled service cost, which will be applied to your next service.
— Late Arrival Policy
Punctuality
To respect the time of our clients and staff, we kindly ask you to be on time for your appointment.
Late Arrivals
Clients who arrive more than 15 minutes late will forfeit their appointment and will need to reschedule.
— No-Show Policy
Missed Appointments
If you do not show up for a scheduled appointment, you will be charged 50% of the missed service fee. This amount will be added to your next service, and a credit card will be required to book future appointments.
— Cancellation by One 11 Beauty Bar
Salon Cancellations
We reserve the right to cancel an appointment. Should such a cancellation occur within 48 hours prior to your appointment time, a new appointment will be scheduled without additional fees, based on availability.
We appreciate your understanding and cooperation in helping us maintain a high standard of service for all our clients. If you have any questions or need to reschedule, please do not hesitate to contact us. Thank you!
Sincerely,
The One 11 Beauty Bar Team
